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FAQs

LIVE CHAT

If you have any questions about our products then please use the live chat icon on our homepage.

SUBSCRIBE TO SAVVY

Sign up to Savvy Clothing for exclusive early sale access and new product arrivals.

PRODUCT FIT GUIDE

For each product within our Men's smart casual clothing range there is a fit guide. This guide will give you the key measurement areas of the garment such as chest and neck measurements so you can be confident and reassured that the product will be a good fit at the point you order from our website.  

RETURNS

Our web store returns policy means that if you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original packaging and resaleable condition.

Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

This does not affect and is in addition to your statutory rights as a consumer. Please email Savvy for a returns form and enclose the completed Returns form with your goods, as no form may result in taking longer to process the return.

Please make sure all returned items are well packaged, as not to be damaged in the post. Please make sure all return packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.

PAYMENTS

We accept the cards listed below to pay for your order:

  • MasterCard

  • Visa

Payment can be made using only the methods above, and payment for your full order offer will be taken immediately. The total amount you pay is the same regardless of the payment method.

FREE DELIVERY WITHIN THE UK

We use Royal Mail, Hermes Parcel Shop or Parcel-2-Go for deliveries in the UK.

We aim to deliver all orders as quickly as possible. Delivery times stated on the website are in no way a guarantee and are based on approximations. This is due to third party factors that may cause delays.

 

Royal Mail Tracked 48

Normally arrives in 2-3 business days, tracked 

This service includes tracking updates via email and text messages. Tell us where you'd like the updates sent.

Hermes Parcel Shop

Delivery is normally 2 to 3 working days

Parcel-2-go

Delivery is normally 2 to 3 working days

 

TRADEMARKS

The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered to the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the Website Owner

COMMENTS OR QUESTIONS

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

MARKETING COMMUNICATIONS

From time to time you will receive marketing communications if you have subscribed or purchased products from us.

 

If you ask us to stop processing your personal data for marketing purposes then we will do so. You are also able to unsubscribe at any time

SUSTAINABILITY 

Our main raw materials that are used in our products are cotton, polyester and man-made cellulosic such as Viscose.

We work with our suppliers to understand their supply routes which enables us to source fabrics which help reduce the impact of the manufacturing processes on the environment.

We are able to work with trusted schemes and certification providers which gives us the assurance in the transparency of how our products have been sourced and manufactured.

This gives our customers the confidence that they are purchasing products which have been responsibly sourced.

Some of the trusted schemes are as follows -

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Derived from certified renewable wood sources using an eco-responsible production process by meeting high environmental standards, LENZING™ ECOVERO™ fibres tailor to a sustainable lifestyle, contributing to a cleaner environment.

The Better Cotton Initiative (BCI) is a global not-for-profit organisation and the largest cotton sustainability programme in the world. BCI exists to make global cotton production better for the people who produce it, better for the environment it grows in and better for the sector’s future.

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GOTS is the worldwide leading textile processing standard for organic fibres, including ecological and social criteria, backed up by independent certification of the entire textile supply chain.

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STANDARD 100 by OEKO-TEX® is one of the world's best-known labels for textiles tested for harmful substances. It stands for customer confidence and high product safety.